2022 MMI-Aon Advisory Solutions Research – Executive Summary

“Mind the gaps” is an apt warning when it comes to key findings in new research from MMI and Aon in the third year of their Advisory Solutions: Expectations and Experiences series. This flagship research study – based on proprietary surveys of both high-net-worth and mass affluent investors and financial advisors across the United States – explores investor and advisor views of the value of investment advice and how it is delivered.

MMI-Cerulli Q2 2022 Advisory Solutions

The Q2 2022 edition of MMI-Cerulli Advisory Solutions Quarterly, which provides statistics on the managed accounts industry as of June 30, 2022, is available for download.

Managed account assets declined for the second consecutive quarter in 2Q 2022, falling below the $10 trillion mark achieved in 3Q 2021. This 10.2% decrease in assets dwarfs the losses in 1Q 2022 (-2.7%) as the U.S. economy inched toward recession territory in the second quarter. Despite this decline, managed account assets have more than doubled since year-end 2016.

New Research from MMI and Aon on Cryptocurrencies and Cybersecurity

Approximately 39% of clients have asked their advisors about cryptocurrency investments, but overall investor interest is limited and declining. Only 14% of investors surveyed in March and April 2022 indicate that they would be very likely to add crypto to their portfolio if their wealth management firm offered it, with 21% being somewhat likely to do so. With investor demand having further eroded since the research was conducted, wealth management firms don’t need to be in any hurry to offer cryptocurrency in the near future.

New Research from MMI and Aon Examines Digital Experience Gaps

Despite the industry collectively having spent billions of dollars to upgrade its digital offerings for clients and advisors, considerable work remains to be done. Less than half of investors (45%) are very satisfied with the digital tools offered by their wealth manager. Based on surveys conducted in March 2022, 72% of advisors and 58% of clients prefer simpler, more integrated tools rather than additional features and functionality.