New Research from the Money Management Institute and Aon Finds Digital Leadership Helps Wealth Management Firms Maintain Client Satisfaction Levels Through the COVID-19 Pandemic

The Money Management Institute (MMI) and Aon have released new research from the second tranche of their Advisory Solutions: Expectations and Experiences series. In findings from the second report in this year’s four-part series, client satisfaction was strongly linked to a firm’s digital capabilities during the challenging COVID-19 pandemic environment.

AchieveNEXT Wealth & Asset Management Industry DEI Outlook Briefing

MM recently partnered with AchieveNEXT -- the leading provider of Peer Advisory Networks and Talent Performance Solutions for mid-market leaders, their teams, and enterprises -- to release the Wealth & Asset Management Industry Diversity, Equity and Inclusion Outlook Briefing. Using the data captured from over 60 executives in the industry, the report reveals a large gap between leaders' perception of their own progress on issues of diversity, equity, and inclusion and actual level of performance in the industry.

New Research from MMI and Aon Finds Demand for Financial Advice Has Increased Substantially

More than half (52%) of investors say that the value of financial advice has increased post crisis, but less than half (43%) report actually having a planning discussion with their advisor in the past year. Why the disconnect?

According to new research from MMI and Aon in their Advisory Solutions: Expectations and Experiences series, surprising gaps between client expectations and firm delivery continue to challenge the wealth management industry and inhibit client value.

Other key findings:

MMI-Cerulli Q1 2021 Advisory Solutions

MMI and Cerulli Associates announce the release of the Q1 2021 edition of Advisory Solutions Quarterly, which provides statistics on the managed accounts industry as of March 31, 2021. Strong net flows ($202.2 billion) in Q1 2021 drove managed account industry assets to an all-time high of $9.2 trillion, only three months after eclipsing $8 trillion ($8.7 trillion) at year-end 2020. Industry net flows jumped 26.5% from the prior quarter, led by RPM and UMA programs.

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