Client Engagement Center Associate
Entry Level
Responsibilities:
- Participate in the 15-week paid training program to obtain FINRA licenses and to develop sales skills, product, system and industry knowledge.
- Work in partnership with external sales representatives to gain basic knowledge of the client base, investment products, marketing campaigns, and information about Federated Hermes’ key competitors
- Conduct systematic sales calls via telephone to clients and prospective clients to acknowledge trades, identify needs, solicit business, and explain Federated Hermes’ investment products and processes
- Develop relationships with financial intermediaries, customers and prospects
- Respond to incoming inquiries from existing/prospective financial intermediaries regarding Federated Hermes’ products, services and sales ideas
- Meet individual production goals and effectively participate in reaching department production goals
- Participate in ongoing training, including product knowledge, presentation skills, and seminars to fully develop professional skills
- Demonstrate ability to learn, utilize and maintain all systems thoroughly i.e. Salesforce, Microsoft Office, Finders
- Remain current with industry trends
- Attend industry conferences and seminars on occasion
Qualifications:
- Bachelor degree required; SIE (Securities Industry Essential’s exam) preferred
- One year of work experience in the financial services industry or sales related field preferred
- Knowledge of quantitative mutual fund investment techniques and terminology preferred
- Must possess or immediately obtain FINRA SIE, Series 7 & 66 (or equivalent) licensing