2021 Advisory Solutions: Expectations and Experiences - Part 4: Firm-Provided Resources

Client and advisor expectations with respect to technology have been heightened during the pandemic – making the digital tools and resources that a firm provides critical to the satisfaction and engagement of both clients and advisors. Approximately two-thirds of clients are open to conducting more wealth management activities using a combination of online and offline channels with their advisor, reserving in-person meetings for more complex discussions.

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Tuesday, October 19, 2021